Quick answers to common questions.
How do I place an order?
Add products to your cart, go to checkout, enter your delivery details and choose a payment method. You will receive a confirmation email straight away.
How long does delivery take?
Most orders arrive within 2–7 business days. See our Shipping & Delivery page for details.
Is shipping free?
Yes, shipping is free on orders over €50. Below that, the cost is shown at checkout.
Can I return a product?
Yes. You can return most items within 30 days of delivery. Read our Refund & Returns Policy.
Which payment methods are accepted?
The available payment methods are shown at checkout. All payments are processed securely.
How can I track my order?
Log in to My account and open Orders to see the status of every order.
How do I sell on Pure Market?
Create an account on the My account page, choose to register as a seller and complete your store setup. You can then add products from your seller dashboard.